26, Report:
#1477007
Posted Date:
Apr 12 2019
Dish TV Dish caught taking money from a bank account without authorization. They offered a refund and large credit to my Dish account and then lied about that as well. Salem Connecticut
Dish caught repeatedly making unauthorized ACH's against a Customer account when account was in good standing already. Theft-
I was enticed to go to Dish being promised the world and I should of known, if the deal is to good to be true, it likely is. This company is a bunch of crook...
Entity
Categories: television
27, Report:
#1476612
Posted Date:
Apr 06 2019
ATT/Direct Tv AT&T cheating customers for leaving and wanting to that my phone number San Diego California
I called att to disconnect my tv/telephone/ internet service with them on March 25. I answered all their questions on why I was asking for the service to be disconnected on March 29th. Because the new provider was hooking up their services on March 28th. I told att that I want...
Entity
Categories: Telephones
28, Report:
#1474842
Posted Date:
Mar 07 2019
Direct TV sitelite dish install in front of my condominium without permission and no one will remove it. It is cemented and unab le to remove without a power drill or a saw. Tampa Florida
I called direct TV and they stated that in their agreement they are not responsible for removing their salllite dishes that are encroaching on someone's property as they had permission from the the tenat or the owner. They never received permission from the tenant or any one i...
Entity
Categories: Satellite Dish Companies
29, Report:
#1474144
Posted Date:
Feb 23 2019
Direct TV (AT&T) Canceled on the 3rd was Told Effective at Midnight That Day Charged for Entire Month
Called DirecTV on February 3rd asked to cancel service. I was given a confirmation number and told service would be disconnected at midnight and that I would receive an email telling me how to return the equipment. Waited about a week and never received an email so I called the comp...
Entity
Categories: television
30, Report:
#1469009
Posted Date:
Dec 07 2018
DirectTV / ATT AT&T Direct TV Moving Services and lied to about prices
I moved houses at the End of November 2018. Called with plenty of notification to all my utilites.
Couple glitches here or there, but Direct TV was horrible
The first person never completed the move and I tied to fix it online as i was at work.
They couldn't do the move fo...
Entity
Categories: Satellite tv, Satellite TV, TV/Internet Service
32, Report:
#1467605
Posted Date:
Nov 17 2018
HD Family - Richard came to my door and told me he could get me tv and internet for 55.00 a month. Mesa Arizona
I agreed and Richard said It would be Direct TV and Cox cable. I was already getting cox and I don't have a problem with them. Richard said I would pay 40.00 a month to direct tv and 15.00 a month to Cox.
I had to sign a two year contract to keep the price that low. He calle...
Entity
Categories: Internet Service Providers, Satellite TV
33, Report:
#1467271
Posted Date:
Nov 13 2018
Direct TV|ATT Death is not a reason for cancelation po box 6550 colorado
So I canceled att /direct tv which was in my husbands name went to the att store gave them a copy of his death certificate.Today I got a bill for 20.00 for early cancelation. I guess to direct tv and att death is not a reason to cancel a contract
Entity
Categories: Television Parts & Services
34, Report:
#1467002
Posted Date:
Nov 09 2018
AT&T Fraudulent Charges/ Misinformed/Misrepresentation
HiI have being a, Customer for, 10years and hve At&t, internet, Landline ,cell phones and Direct TV. On perusing my Bill, in page 5 there is aRoaming charge of $ 133.00, for call i didi not take. On10/11/18, i spoke to CS and they open acase,CM,20181011_136726623. When i spoke o...
Entity
Categories: Wireless Carrier
35, Report:
#1465603
Posted Date:
Oct 25 2018
AT&T Direct TV Extremely Poor Service, Deceptive Practices and Fraudulent Billing Practices Nationwide
I was a Direct TV Subscriber for 10 yrs. Since June the programming would freeze up, picture quality extremely low and I called for Service from Direct TV in August. The Service Person came out and said I had an outdated receiver, replaced receiver and I asked about cost, he sai...
Entity
Categories: Internet Service Providers, television
36, Report:
#1465240
Posted Date:
Oct 22 2018
ATT direct tv now they give you a trial period 3 months for $10.00 a month but give you a phone number where you cannot talk to anyone New Carlisle OH
Signed up at att phone store for this service i do not want it anymore and want to cancel but every phone number runs you around or offers no coontact with a human. I have read 100's of the same reviews and no one knows how to cancel also they do not offer a way to open an account j...
Entity
Categories: Television Parts & Services
37, Report:
#1465109
Posted Date:
Oct 20 2018
AT&T Promised unlimited data with overage charges first month. Promised free cell phone - getting charged 50% of the cost. Promised bill that reflects this promises within 2-3 months. Still overages 7 months into the contract. Phoenix Arizona
I contacted AT&T for Internet Service because I understood it could be bunded with Direct TV. During the install, a home sales rep came to the house promoting a free cell phone and unlimited data. I thought about it for a few weeks and contacted Ontonio to come to the home and d...
Entity
Categories: cellphone service, Cellular Provider Fraud
38, Report:
#1461418
Posted Date:
Sep 18 2018
AT&T Dish Network, TimeWarner Cable, Uverse, ATT wireless and landline DO NOT buy AT&T products
Please DO NOT waste your valuable time with AT&T which owns Direct TV, TimeWarner cable, Dish Network, Uverse (internet), Wireless, landline. The main headquarters located at 208 S. Akard St. Dallas, TX. 75202 and Randall Stephenson, AT&T CEO. The phone number to Randall's office i...
Entity
Categories: Communications & Networking
39, Report:
#1460766
Posted Date:
Sep 13 2018
Direct tv AT&T Over payed in error credit balance sitting will not give back Bayonne New Jersey
I had sent direct tv there payment and AT&T in error asked them to transfer the money they said no they will send a check back to me. It’s been three weeks 3 customers sevice calls promised prior check sent never done . They are not my bank and have not done a thing I have made re...
Entity
Categories: failure to process refund
40, Report:
#1457993
Posted Date:
Aug 24 2018
Direct TV False Bill and charges Greenwood Colorado
I am writing this report due to Direct Tv falesly billing me for services that I no longer had. They charged me a early cancellation fee due to landlord rescrictions prohibitting me for having services at my current residence. The technician did not even put the ticket in stat...
Entity
Categories: Cable TV
41, Report:
#1457922
Posted Date:
Aug 23 2018
Direct TV AT&T After paying the same for 2 years they tripled the monthly amt Gilmer Texas
For 2 years we had the xtra package paid 124.72 in May they charged 326.35 I called they said I changed my package which I did not was issued a refund of 201.63 then in June they charged 438.59 again saying I changed my package I called again no refund in July charged us 256.79 sayi...
Entity
Categories: Satellite TV
42, Report:
#1457883
Posted Date:
Aug 23 2018
Direct TV and AT&T I was perfectly with Spectrum for my cable company. However they don't have the channel NESN which broadcasts Red Sox games. Direct TV contacted my wife and said they were offering a deal which would include a lot of sports channels which we weren't getting. So we decided to make the switch and the first few days I was watching Red Sox games I wasn't able to get with Spectrum. However that all changed. NESN will be on all day and then when it comes to game time the channel gets blacked out. I don't give a crap about what they have on during the day. The only reason I want the channel is for the games. I was assured on five different occasions it would be fixed. Never was. Granite Quarry North Carolina
Direct TV and AT&T. I was perfectly happy with Spectrum for my cable company. However they don't have the channel NESN which broadcasts Red Sox games.
Direct TV contacted my wife and said they were offering a deal which would include a lot of sports channels which we weren't gettin...
Entity
Categories: Satellite tv, Satellite TV
43, Report:
#1457682
Posted Date:
Aug 22 2018
Direct tv/Att&t Billed me for pay per view we did not order. Nationwide
I have been a long time customer of direct tv without any issues. I actually really liked them and found no issues calling them or with my service. But today I received my first bill now that they have changed over to Att&t and my usual bill of $96 a month was now $170! So upon taki...
Entity
Categories: Satellite tv
45, Report:
#1455609
Posted Date:
Aug 08 2018
Direct TV Padded the final bill $180. and also would not tell me where to return equipment even though they will charge me if I don't. Okeechobee FL
After several phone calls to Direct TV, speaking to several agents a total of 3 hours over 2 days I finally found out they charged me $180. for an early cancellation fee even though I had a 1 year contract and had the service for 2 l1/2 years. They told me it was because they had ...
Entity
Categories: Cable TV
46, Report:
#1453986
Posted Date:
Jul 30 2018
Suddenlink As little as possible Pineville Louisiana
Called on July 18 2018. I am disabled and have an ATT cell phone which needs a microcell to work 99% of the time. The microcell uses the Internet to assist in the calls. On the 18th TiVo was not working on remote TVs and phone line that is from suddenlink was out. Called Suddenlink ...
Entity
Categories: Internet Services, phone service, Cable Companies, television
47, Report:
#1453081
Posted Date:
Jul 24 2018
Direct TV Direct TV or ATT Direct TV ripped me off. I called and cancelled the service on the day they installed it (on day 3). They STILL charged me $78. UNBELIEVABLE: they installed it with the cord hanging out the front door for me to trip over. They said they CANT DRILL A HOLE IN MY HOUSE. WHAT THE HECK!! I tried to dispute the charge but the customer service people from another country would not listen or help me. They sent the $78 to collections and threatened to report this to the credit bureau. Never sign up for aut-opay either!! Do yourself a favor and do not use DIRECT TV!! You will be sorry. ...... Internet
Direct TV Direct TV or ATT Direct TV ripped me off. I called and cancelled the service on the day they installed it (on day 3).
They STILL charged me $78. UNBELIEVABLE: they installed it with the cord hanging out the front door for me to trip over.
They said they CANT DRILL A HOLE...
Entity
Categories: Cable Companies
48, Report:
#1451039
Posted Date:
Jul 10 2018
Direct TV / ATT ATT / Direct TV promised to pay off $300 to my previous Service provider and never did. Cedar Park TX
ATT called me on or about Nov. 2016 and said that i needed to renew my contract. Then they said that they were in joint with Direct Tv and they could offer a better tv and internet boundle. I told Att that I had just renewed my Tv service. They said that they would pay off the tv pr...
Entity
Categories: Internet, phone, and TV services, Satellite TV
49, Report:
#1450449
Posted Date:
Jul 06 2018
Spectrum Cable Complete Ripoff of Early Termination Fee buyout. Internet
Ordered cable service with an agreement to pay my ETF with Direct TV, sent in proper information after being told they could not read what I sent in a e-mail. Its been a month and have heard nothing from company and when I called 2 times was told that a ticket was made to have a res...
Entity
Categories: Cable TV
50, Report:
#1450150
Posted Date:
Jul 03 2018
AT&T Keep Billing Me Sweet Home Oregon
I have an AT&T account that used to be bundled with a Direct TV account. On April 4, 2018, I canceled my Direct TV account and just have a home phone through AT&T. I have received a statement from Direct TV stating I owe nothing and have a credit (refund) of 61.58. AT&T keeps billin...
Entity
Categories: UTILITY